Privacy Policy

This Privacy Policy describes how Caballero Co ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our store, and explains your rights under applicable US and EU/UK law, including the General Data Protection Regulation (GDPR) and UK GDPR.

Data Controller

Caballero Co is the data controller responsible for your personal information. You can contact us at caballerocobusiness@gmail.com with any privacy questions or requests.

Information We Collect

When you visit our site, we automatically collect certain information about your device, including your browser, IP address, and time zone. When you make a purchase, we collect your name, billing and shipping address, email address, and payment information (processed securely through our payment provider; we do not store your full card details).

Legal Basis for Processing (EU/UK Visitors)

We process your personal information based on: performance of a contract (to fulfill your order), our legitimate interests (to operate and improve our store), your consent (for marketing communications and non-essential cookies), and compliance with legal obligations (such as tax and accounting requirements).

How We Use Your Information

We use the information we collect to: fulfill and manage your orders, communicate with you about your order, screen orders for fraud, and, with your consent, send you marketing communications.

Sharing Your Information

We share your information with third parties who help us operate our store, including our payment processor, shipping and fulfillment partners, and our ecommerce platform provider (Shopify). We do not sell your personal information to third parties.

International Data Transfers

As a US-based business, if you are located in the EU or UK, your information may be transferred to and processed in the United States. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses through our service providers, including Shopify, to protect your information.

Cookies

We use cookies to operate our store, maintain your shopping cart, and understand how visitors interact with our site. Where required by law, we will ask for your consent before setting non-essential cookies.

Data Retention

We retain your order information for as long as necessary to comply with tax and accounting obligations, unless you request deletion sooner and no legal obligation requires us to keep it.

Your Rights

Depending on where you live, you may have the right to: access the personal information we hold about you, correct inaccurate information, request deletion of your information, request a copy of your information in a portable format, object to or restrict certain processing, and withdraw consent at any time where processing is based on consent. To make such a request, contact us at caballerocobusiness@gmail.com. EU and UK residents also have the right to lodge a complaint with their local data protection supervisory authority if they believe their rights have been violated.